Terms and Conditions
The terms for shopping with Lounbrex.
About these terms
These terms apply to your use of lounbrex.shop and purchases from Lounbrex, 5 Allée Du Muguet, 62970 Courcelles-Lès-Lens, France. For assistance, email [email protected].
Products and descriptions
Our collection consists of artificial plants for indoor decoration. Review the product description, included pieces, materials, dimensions and care instructions before purchasing. Dimensions are approximate; screen settings may affect how colors appear. Product descriptions do not imply outdoor suitability or safety certifications unless expressly stated.
Prices and totals
Prices are shown in US dollars. The checkout summary shows item amounts, shipping, tax and the total. Standard shipping to the confirmed US delivery area is free, and tax charged at checkout is $0.00. A displayed tax amount is not a statement of legal tax exemption.
Payment authorization and order acceptance
When submitting payment for a purchase, you authorize the amount displayed at checkout through the payment method made available for that transaction. Payment authorization and order acceptance are separate steps. Any order acceptance or confirmation must reflect the actual processing result. Please contact us if you have questions about the status of a purchase.
Order details and fulfillment
Please provide accurate contact and delivery information. Fulfillment is subject to the delivery area, handling times and transit estimates in our Shipping Policy. Contact support if information needs correcting or you need help with an order. Delivery estimates are not guarantees.
Returns and refunds
Our Return & Refund Policy forms part of these terms. It explains the 30-day request window, ordinary return conditions, authorization process, return shipping responsibility and refunds to the original payment method within 10 calendar days after approval. Damage, defects and wrong items receive separate assistance as described there.
Website use and content
Use this website lawfully and do not interfere with its operation or misuse customer information. Website content, original branding and images may not be reused without permission where protected by applicable rights.
Questions and applicable rights
Contact [email protected] with questions about these terms, an order or a return. These terms do not remove rights you may have under applicable consumer law.